Niterider sent me his HDD over to me like a week ago
to check out if theres any way salvaging his data inside his 200Gb seagate.
He told me that one of his frens managed to hav a peek inside the contents of the hdd
but was unable to transfer it (the data) elsewhere.
Anyway,
I've tried the same thing on my pc and lappy. furthermore, i even tried it with both winxp and dapper drake.
All giving me same results which is the contents is viewable for like 1 minute but then the device starts to fail.
By checking on the current between the power connections, seems to be fine though.
So i guess there's no lack of current between on the 12V power connection.
anyway,
here a guide on how to get your hdd (for seagate) for RMA.
First you need to create RMA report online,
Key in your model number and serial number and then select your country.
Status of your drive will be displayed and if the warranty is still available prooceed to create RMA, just follow the on screen instruction and fill up the form.
http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance
Secondly, send your Faulty HDD together with the report to Subang Service Center
Seagate SeaCare
Suite 11.02, 11th Floor Menara Summit,
Persiaran Kewajiban USJ 1, 47600 UEP SUbang Jaya.
Tel : 80231333 Fax : 80268375
toll free : 1-800-80-2335
to check out if theres any way salvaging his data inside his 200Gb seagate.
He told me that one of his frens managed to hav a peek inside the contents of the hdd
but was unable to transfer it (the data) elsewhere.
I've tried the same thing on my pc and lappy. furthermore, i even tried it with both winxp and dapper drake.
All giving me same results which is the contents is viewable for like 1 minute but then the device starts to fail.
By checking on the current between the power connections, seems to be fine though.
So i guess there's no lack of current between on the 12V power connection.
anyway,
here a guide on how to get your hdd (for seagate) for RMA.
First you need to create RMA report online,
Key in your model number and serial number and then select your country.
Status of your drive will be displayed and if the warranty is still available prooceed to create RMA, just follow the on screen instruction and fill up the form.
http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance
Secondly, send your Faulty HDD together with the report to Subang Service Center
Seagate SeaCare
Suite 11.02, 11th Floor Menara Summit,
Persiaran Kewajiban USJ 1, 47600 UEP SUbang Jaya.
Tel : 80231333 Fax : 80268375
toll free : 1-800-80-2335
Hope this helps!! Good luck!
5 comments:
Waaaa... thank you for your assistance... I appreciate it. :) Will browse to the seagate site then....Cemmano ler nasib sim0ne nih.. huhuhuuhuuu....
laaa.. kat sumit je ke... cheih..
hi Feisal, Seagate is one of the client in the company where hubby works :)
So wht is the status now? Can recover all de data or not?
kenot
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